Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: February 2026
Ecological Wilderness Adventure (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ecologicaladventure.com or use our services.
Information We Collect
Personal Information
We collect information that you voluntarily provide to us when you:
- Create an account or register for our services
- Make a booking or reservation
- Subscribe to our newsletter
- Contact us through our website or email
- Participate in surveys or promotions
This may include: name, email address, phone number, postal address, passport information, dietary requirements, and payment information.
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referral source and exit pages
- Cookie data and usage patterns
How We Use Your Information
- Process bookings: To confirm reservations, process payments, and provide safari services
- Communication: To send booking confirmations, itinerary updates, and respond to inquiries
- Personalization: To customize your experience and provide relevant safari recommendations
- Marketing: To send promotional offers, newsletters, and safari deals (with your consent)
- Analytics: To improve our website, services, and customer experience
- Legal compliance: To comply with applicable laws and protect our rights
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Safari operators, accommodations, and transportation partners necessary to fulfill your booking
- Payment Processors: Secure payment gateways (Pesapal, Stripe) to process transactions
- Analytics Services: Google Analytics and similar tools to understand website usage
- Legal Requirements: When required by law or to protect our rights and safety
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure servers and databases with access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection
- PCI-DSS compliance for payment processing
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data we hold
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Receive your data in a structured, machine-readable format
To exercise these rights, please contact us at privacy@ecologicaladventure.com
Cookies and Tracking
Nothing optional is loaded until you tell us it may be. When you first visit, we ask; until you answer, only the strictly necessary cookies below are set. You can change or withdraw your answer at any time using , also linked in the footer of every page.
- Strictly necessary — your session and the CSRF token that stops forms being submitted on your behalf, plus Cloudflare Turnstile, which screens our forms for bots. These carry no consent choice because the site cannot function or stay secure without them.
- Analytics — Google Analytics 4, so we can see which pages actually help people plan a safari. Off until you allow it.
- Embedded media — the YouTube background video on our home page and the Trustindex review widget. Both are third parties that may set their own cookies, so neither loads until you allow it.
We do not run advertising or remarketing cookies, and we do not share your browsing data with advertising networks.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@ecologicaladventure.com
Phone: +255 780 900 003
Address: Boma Road ELCT Building, Box 10064, Arusha, Tanzania
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.